Privacy Policy

Last updated: 2025-06-11

This website is operated by Pill-info (“we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data. We respect your time and try to keep our policies as short and clear as possible.

1. What data we collect

When you contact us via the website form, we collect:

  • Name
  • Email address
  • Phone number
  • Preferred response language
  • Job function
  • How you heard about us
  • Your message
  • Your consent to be contacted

2. Why we collect your data

We use this information to:

  • Respond to your inquiries (based on your consent and, where applicable, on our contractual necessity).
  • Evaluate to evaluate the effectiveness of our communication and to improve our services (based on our legitimate interest). This includes reviewing contact requests to identify trends and optimize user experience. You have the right to object to this processing at any time.

3. Who has access to your data

Your data may only be accessed by our authorized personnel and trusted service providers strictly on a need-to-know basis and under data processing agreements.

We use Tally.so to collect form submissions. Tally.so acts as a data processor on our behalf. Your data is stored securely and processed in compliance with GDPR. For more details, see Tally’s Privacy Policy.

4. Where your data is stored

Your data is stored securely on servers located in the EU and Switzerland. Your data is protected under applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and EU General Data Protection Regulation (GDPR).

5. How long we keep your data

We retain your data for up to one year after your inquiry is resolved to help us monitor follow-up communications. If you wish to have your data deleted earlier, you may contact us at any time.

6. Your rights

You can:

  • Request access to your data
  • Ask for corrections or deletion
  • Withdraw your consent at any time

To do so, contact us at: contact@pill-info.com

7. Cookies

We do not use cookies for tracking. However, basic cookies may be set by our website platform (WordPress) or embedded tools. These are used only for essential website functionality.

8. Who we are

Mail:

Pill-info
Chemin de la Chiésaz 7
1024 Ecublens
Switzerland

Email:

contact@pill-info.com